Frequently Asked Questions
At PFS Pool Services, we believe informed pool owners make better decisions about their pool’s care and maintenance. Below are answers to some of the most common questions we receive about pool cleaning, repairs, inspections, equipment, and water chemistry.
Weekly Pool Service FAQs
How often should my pool be serviced?
Most residential pools should be professionally serviced once per week to maintain proper water chemistry, circulation, and cleanliness. Regular maintenance helps prevent algae growth, cloudy water, and costly equipment repairs.
What is included in your weekly pool service?
Our weekly service plans may include:
- Water testing and chemical balancing
- Chlorine and sanitizer adjustments
- Surface skimming and debris removal
- Brushing walls, steps, and tile
- Vacuuming as needed
- Emptying skimmer and pump baskets
- Equipment inspections and reporting
We offer both Chemical Only and Full Service maintenance plans.
What is the difference between Chemical Only and Full Service?
Chemical Only Service
Perfect for pool owners who prefer to handle cleaning themselves but want professional water chemistry management and equipment monitoring.
Full Service
Includes complete pool cleaning, brushing, skimming, vacuuming, chemical balancing, and weekly maintenance.
How long can a pool go without service?
Even during cooler months, pools should not go more than one to two weeks without proper chemistry checks and circulation. Neglected pools can quickly develop algae, scaling, staining, and water balance issues.
Water Chemistry FAQs
Why is my pool turning green?
A green pool is usually caused by:
- Low chlorine levels
- Poor circulation
- Algae growth
- High phosphate levels
- Unbalanced water chemistry
PFS Pool Services offers professional green pool cleanup and algae treatment services.
How much chlorine should my pool have?
Most pools should maintain chlorine levels between 1–3 ppm depending on temperature, sunlight exposure, and pool usage.
Do I still need chlorine during winter?
Yes. Even during the winter months, pools in the Bay Area require chlorine to prevent algae and bacteria growth. Maintaining proper chemistry year-round helps avoid expensive spring cleanups.
Why does my pool water burn my eyes?
Eye irritation is often caused by:
- Improper pH levels
- Combined chlorine (chloramines)
- Poor water balance
A properly balanced pool should be comfortable and free from strong chlorine odors.
Pool Repair FAQs
Do you repair pool equipment?
Yes. We repair and service:
- Pool pumps
- Filters
- Heaters
- Salt systems
- Automation systems
- Timers
- Plumbing leaks
- Pool lighting
Do your repairs come with a warranty?
Yes. PFS Pool Services provides a one-year product warranty on qualifying repairs using trusted, industry-leading equipment manufacturers.
Why is my pool pump making loud noises?
Common causes include:
- Worn bearings
- Air leaks
- Motor issues
- Clogged impellers
- Low water flow
Addressing these issues early can help prevent costly equipment failure.
Should I upgrade my pool equipment?
Modern pool equipment can help reduce:
- Energy costs
- Water waste
- Chemical usage
- Equipment downtime
We install energy-efficient pumps, filters, automation systems, and heaters designed to improve performance and lower operating costs.
Pool Inspection FAQs
What is included in a pool inspection?
Our inspections include:
- Equipment evaluation
- Plumbing and circulation review
- Safety checks
- Water chemistry assessment
- Visible leak detection observations
- Maintenance recommendations
Do I need a pool inspection before buying a home?
Absolutely. A professional pool inspection can identify hidden issues and help prevent unexpected repair costs after closing.
Commercial Pool FAQs
Do you service commercial pools?
Yes. We provide commercial pool maintenance and repair services for:
- HOAs
- Apartment complexes
- Hotels
- Fitness centers
- Community pools
Are your technicians certified?
Yes. PFS Pool Services is proud to have Certified Pool & Spa Operator (CPO®) certification through the Pool & Hot Tub Alliance (PHTA). This certification demonstrates our commitment to industry best practices, water safety, and professional pool maintenance.
General Pool Questions
How can I lower my pool maintenance costs?
Regular maintenance helps reduce:
- Algae outbreaks
- Equipment failure
- Water loss
- Chemical overuse
- Emergency repairs
Preventative maintenance is always less expensive than major repairs.
How often should pool filters be cleaned?
Most filters should be professionally cleaned every 3–6 months depending on usage, environmental conditions, and filter type.
Why is my pool losing water?
Water loss may be caused by:
- Evaporation
- Plumbing leaks
- Cracked equipment
- Structural issues
If your pool is losing more than ½ inch of water per day, professional leak detection may be necessary.
Service Areas
PFS Pool Services proudly serves homeowners and businesses throughout:
- San Jose
- Santa Clara
- Morgan Hill
- Gilroy
- Hollister
- South Bay Area Communities
Need Pool Service or Repairs?
Contact PFS Pool Services today for dependable weekly maintenance, pool repairs, inspections, equipment upgrades, and expert water care from certified pool professionals.
Happy Customers
I have had a fantastic experience with PFS Pool Services, especially with Andrea, the office manager/coordinator.
Someone on NextDoor recommended them to me so I reached out and set up a recurring weekly cleaning service. The team is very professional, and they leave us a note each time they come by to clean.
Additionally, Andrea sends out letters/notices of upcoming services to help us plan ahead for the summer swim season. She was very helpful when we needed to do research on getting a new pool heater, and she worked with us, directed us to the right person for installation, and made the whole process very seamless and pain-free.
We’ve had a pool for years, but keeping it clean felt like a never-ending battle with algae—no matter what we did, the water always turned green. We replaced the pump, the filter, even drained and scrubbed the entire pool, but nothing worked. Our old pool guy kept blaming everything from the equipment to our brushing habits. Then a neighbor recommended Arnulfo. He quickly spotted the real issue: the water’s pH was totally unbalanced. Two weeks after he took over, our pool was crystal clear—and it’s stayed that way for over two years. No more algae, no more stress. Arnulfo saved our pool!
